Orders paid through transfer or deposit account is sent once we have proof of income or the amount of the transfer appears reflected in our account. Unfortunately we can not accept as proof of the transfer the transfer document, as currently being been many cases of fraud that system.
1. REGARDING THE PRODUCTS.
Our online catalog aims to provide our customers purchase the products they want, as well buying through it or simply as a means of color information and pricing for easier carrying out orders.
It also has informative in terms of quantity. It could happen that the web showing availability of a product really is exhausted. In this hypothetical case we may contact you. To communicate it and offer an alternative. If you finally do not want place order and would have proceeded to payment, we will pay the full amount at no cost to you. If this happens we are not responsible for any loss that may cause the cancellation of the order.
Note that the colors displayed on screen not necessarily have to match exactly the real, since these depend on many factors such as light at the time of photography and monitor settings. However always we tried shown that the color be as close to reality as possible.
2. RETURN POLICY.
If despite all the information available in advance to get the goods to their power not to your liking, you can return it without any commitment or explanation, but will have to take over transport costs for return. Once we receive the goods back and checked their status will proceed to return the full amount of your purchase, as long as the same again in the conditions under which it was sent without being manipulated or your warranty seal broken.
Should not we can finally place your order, either good for insufficient stock or other causes attributable to our company, we will return the amount entirely.
Moreover, if the merchandise arrives in bad condition, we will change it at no cost to you.
The maximum repayment period is 5 days from you receive your products. Once that deadline, it will not be possible to return the goods.
Shipping costs are automatically calculated depending on the weight of the products purchased, with a minimum of 15 €.
You can also choose to collect your order at our office or collection manage yourself with your own transportation agency. In the case of opting for these simply select the correct option in the shopping cart options.
We accept different forms of payment:
- After transfer or deposit account. At no additional cost.
- CREDIT CARD. At no additional cost.
- PAYPAL. It has an additional cost of 3.5% of the order amount.
The prices shown do not include VAT.
Shipping costs are not included.
The prices shown are valid except typing and while stocks last mistake, they can change without notice. All sales are made with the corresponding invoice you receive with your order. The products are available for sale until stocks are exhausted.
For orders over 1000 € (VAT not included) will apply a 5% discount in your shopping cart.
6. BUYING PROCESS
You can browse our online catalog incorporating the cart those items you wish to purchase. Once the selection of items, will choose the method of payment and shipping. Before the order, you must register by filling out a form with your personal data, or connect with your password in the case and be registered to complete your order. Once this process is completed and reviewed your order will come a message to your email address with all the details of your order. If your email is free (Hotmail, Yahoo, Terra, Gmail, etc.) it is possible that this message is stored in the "Spam" or spam folders. It is advisable to verify the copy of the order will arrive to your email to verify that your billing, shipping, etc. are correct. This will prevent delays or incidents in the delivery of your order.
VERY IMPORTANT: INDICATE PROPER DELIVERY ADDRESS WHEN ORDERING ANY CHANGE OF ADDRESS ONCE SENT ORDER MEANS A 8 EUROS EXTRA SPENDING IN ADDITION TO 3 DAYS DELAY IN DELIVERY OF YOUR ORDER.
If the order once sent confirmed and not accepted by the customer it must take care of expenses. You will receive an invoice or proof of purchase by mail and / or email. All false, or attempted fraud, orders will be reported to the competent authorities. all the information necessary to cooperate with the investigation will be provided.
7. Order Status
We guarantee all our customers the option to cancel your order at any time provided that the cancellation is communicated before the order has been made available to the carrier for shipment (Sent).
In the contact section you will find different ways to contact our company.